Children's Services

Children's Crisis Care

The mission of the Pivotal Crisis Intervention Services is to provide 24 hours a day, 365 days a year, access to emergency mental health screening and crisis intervention services to any individual presenting for services. Crisis intervention services provide emergency intervention services, including clinical evaluation of the problem, appropriate interventions and timely disposition to admit to inpatient care or refer to outpatient services. The Crisis Line is always available at 1-800-622-3967.

Children's Home-Based Services

Mental health home-based services programs are designed to provide intensive services to children and their families with multiple service needs who require access to an array of mental health services. The primary goals of these programs are to support families in meeting their child's developmental needs, to support and preserve families, to reunite families who have been separated, and to provide effective treatment and community supports to address risks that may increase the likelihood of a child being placed outside the home.

Treatment is based on the child's needs, with the focus on the family unit. The service style must support a family-drive and youth-guided approach, emphasizing strength-based, culturally relevant interventions, parent/youth and professional teamwork, and connection with community resources and supports. Care is available to those aged 0-18 and care is available in both the home, school, or community.

Children's Case Management

Targeted case management is a covered service that assists beneficiaries to design and implement strategies for obtaining services and supports that are goal-oriented and individualized. Services include assessment, planning, linkage, advocacy, coordination, and monitoring to assist beneficiaries in gaining access to needed health and dental services, financial assistance, housing, employment, education, social services, and other services and natural supports developed through the person-centered planning process. For children in youth, a family-driven, youth-guided planning process should be utilized. Targeted case management is provided in a responsive, coordinated, effective and efficient manner focusing on process and outcomes. Care is available to those aged 6-18 and care is available in both the home, school, or community.

Children's Wraparound Services

Wraparound services for children and adolescents is a highly individualized planning process facilitated by Wraparound Facilitators. Wraparound utilizes a Child and Family Team, with team members determined by the family, often representing multiple agencies and informal supports. The Child and Family Team creates a highly individualized Wraparound plan with the child/youth and family that consists of mental health speciality treatment, services and supports covered by the Medicaid Mental Health State Plan waiver, B-3 services and other community services and supports.

The Wraparound plan may also consist of other non-mental health services and supports that are secured from, and funded by, other agencies in the community. The Wraparound plan is the result of a collaborative team planning process that focuses on the unique strengths, values, and preferences of the child/youth and family, and is developed in partnership with other community agencies. This planning process tends to work most effectively with children/youth and their families who, due to safety and other risk factors, require services from multiple systems and informal supports. The Community Team, which consists of parents/guardians/legal representatives, agency representatives, and other relevant community members, oversees Wraparound from a system level. Care is available to those aged 0-18 and care is available in both the home, school, or community.

Infant Mental Health/Early Childhood Services

Provides home-based parent-infant support and intervention services to families where the parent's condition and life circumstances, or the characteristics of the infant, threaten the parent-infant attachment and the consequent social, emotional, behavioral, and cognitive development of the infant. Services reduce the incidence and prevalence of abuse, neglect, developmental delay, behavioral and emotional disorder, and promote healthy attachment, resilience and optimal mental health for both the infant and parent/primary caregiver. Care is available to those aged 0-6 and care is available in both the home, school, or community.

Parent Support Partner Services

Supports parents/family of children with serious emotional disturbance, intellectual/developmental disabilities, including autism, as part of the treatment process to be empowered, confident, and have knowledge and skills that will enable the parent/family to improve their child's and family's functioning. Utilizing their lived experience, the trained parent support partner, who has or had a child with special mental health needs, provides education, coaching, and support and enhances the assessment and mental health treatment process.