Site Accessibility

Our Commitment to Accessibility

Pivotal is committed to providing a website that is accessible to the widest possible audience, including people with disabilities. We aim to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG). Our original website was built to accommodate WCAG 2.0, Level A. Currently, our website accommodates WCAG 2.1, Level AA.

We regularly review and update our website to enhance accessibility and ensure compatibility with assistive technologies. As standards, technologies, and user needs evolve, we remain committed to ongoing improvements that support equal access for everyone.

Adobe PDF Files

As an organization, we have paperwork and other documents in Adobe Acrobat® Portable Document Format (PDF). PDF format is used to preserve the content and layout of some of our hard copy publications. In order to improve the viewing of these files, please download the latest free version of Adobe Reader.

At Pivotal, we are striving to convert each of our PDF's documents into Accessible PDF's with attached Accessibility Reports. Although, we cannot always guarantee the accessibility conversion of old hard copy publications. Due to this, we are more than happy to accommodate your paperwork requests or needs in-person at our main office during normal business hours at 677 E. Main Suite A, Centreville MI, 49032.

People using screen-reading devices generally are unable to read documents directly in PDF format, unless they have an accessibility plug-in installed on their system along with the Adobe Acrobat Reader. We do ask that you please utilize the plug-in that is available at no charge from Adobe. This Adobe online tool will convert PDF files to HTML on request. To get the plug-in and latest news about Adobe's accessibility tools and services, please visit the Access Adobe site.

Third-Party Websites & Documents

Please note that some pages or documents on our Pivotal website contain links to third-party sites or third-party PDF documents. Pivotal is not responsible for the Online Content or Accessibility of third-party sites or third-party owned documents.

Always Improving

We are committed to continuously improving the accessibility of our website to ensure an inclusive experience for all users. If you encounter any barriers or have difficulty accessing information, please contact us so we can assist you and address the issue promptly. We can easily be reached for any assistance by phone at 269-467-1000 or you can visit us in-person during normal business hours at any of our office locations listed on our contact us page.

We also welcome your questions about this accessibility statement and comments on how to improve our site's accessibility.

 

Rev. 03/2026