Get In Touch
Main Office
677 E. Main Street
Centreville, MI 49032
Three Rivers
1020 Millard Street
Three Rivers, MI 49093
Sturgis
1555 E. Chicago Rd., Suite A
Sturgis, MI 49091
Contact Information & Hours
Main Office Phone: 269-467-1000
Sturgis Office Phone: 269-467-1904
Three Rivers Office Phone: 269-467-1903
Crisis Line 24/7: 1-800-622-3967
Customer Service: 1-855-203-1730
Fax: 269-467-3072
TTY: Michigan Relay Service at 7-1-1
Life-threatening Emergency: 911
Suicide and Crisis Lifeline 24/7: 988
Monday - Thursday: 8am - 5pm
Friday: 8am-4pm
*Both our Sturgis and Three Rivers Office Closes for Lunch Monday-Friday from Noon-1pm
Emergency/Crisis Services
Need help right now? We have a crisis hotline to help you with your mental health or substance abuse problems 24/7, 365 days a year at 1-800-622-3967.
Life-threatening Emergency: Dial 911
Suicide and Crisis Lifeline 24/7: Dial 988 or Text 988
Building Closures
In the event of extreme inclement weather, Pivotal will follow the lead of the County Courthouse for closing offices. News will be carried on radio FM 99.3 WBET/Sturgis, FM 95.9 WLKM/Three Rivers or TV Channel 3 WWMT.
Need Communication or Language Assistance?
At Pivotal, we offer communication resources in alternative languages and formats (Spanish, audio enhancements, sign language communication, TDI, communication enhancement devices), at no cost. Please contact Customer Service at 1-855-203-1730 for additional information on how to access and request these services.
• English: ATTENTION: If you speak English, language assistance services, free of charge are available to you. Call 1-855-203-1730 (TTY: 711).
• Spanish: ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-855-203-1730 (TTY: 711).
• Arabic: ملحوظة: إذا كنت تتحدث اللغة العربية، فإن خدمات المساعدة اللغوية متاحة لك مجانًا. اتصل بالرقم 1-855-203-1730 (TTY:711).