Providers & Professionals

Thank You For Helping Us Offer Integrated Care

At Pivotal, we value the relationships we hold with our contracted providers and professionals in St. Joseph County. With your help, we offer wellness, hope, and recovery to the citizens we serve.

We continually maintain a comprehensive network of specialized services and supports are in place that are sufficient in amount, scope and duration to meet the needs of all eligible persons requiring specialty benefit mental health and substance use services.  Pivotal reviews provider performance relative to Federal, State and local requirement, network expansion, cost reduction and quality improvement. The Southwest Michigan Behavior Health (SWMBH) maintains the Provider Network Directory of all the service providers within our 8 county region.

Interested In Becoming A Provider?

Give Jarrett Cupp, Chief Compliance Officer/Director of Provider Network, a call at 269-467-1001 ext.353 or email jcupp@PivotalStJoe.org.

**Provider Notice and Notice for Families with Medicaid-Eligible Youth

The Michigan Department of Health and Human Services (MDHHS) has received preliminary court approval for the settlement of litigation alleging that medically necessary intensive home and community-based services were not timely provided to Medicaid-eligible children and youth as required by Medicaid’s Early and Periodic Screening, Diagnostic and Treatment (EPSDT) provisions. This litigation is known as D.D. v. MDHHS; formerly known as K.B. v. MDHHS.

The Class Action Notice, which outlines a summary of the settlement’s terms, as well as the full Agreement, can be found on the MDHHS website. Class members include all Medicaid-eligible beneficiaries under the age of 21 in the State of Michigan for whom a licensed practitioner of the healing arts acting within the scope of practice under state law has determined, through an assessment, that intensive home and community-based services are needed to correct or ameliorate their emotional, behavioral, or psychiatric condition.

For questions or more information, refer to the settlement Agreement or email MDHHS-BCCHPS-Questions@michigan.gov.