Walking With Warriors
Every warrior needs support at some point
Veteran Navigators assist Michigan Veterans and their families as they work through the many systems of Veterans Affairs for help with mental and behavioral health, substance use, and general health and wellness.
By maintaining close relationships with other state and county Veteran organizations, our Pivotal Navigator is always up-to-date on changes with the Department of Veterans Affairs.
We Advocate On Your Behalf
Through our Pivotal Veteran Navigator Program, we provide assistance and support to Veterans and their families when working through any mental illness or substance use challenge.
Our Veteran Navigator (VN) will offer a confidential pathway to Veterans and their families to communicate their concerns and answer questions in a non-judgmental conversation with the goal of identifying what the Veteran needs. The Veteran Navigator then acts as an advocate on the behalf of the Veteran to ensure they receive quality behavioral health, wellness, or recovery treatment services.
To get started, call us direct at 269-467-1000 and a member of our Access Team will be honored to assist you! For toll-free, you may call Customer Service at 1-855-203-1730.
What Should You Bring to Your Appointment?
The more information you bring, the easier it will be to verify and have our Pivotal Veteran Navigator connect you to services or advocate on your behalf. Please bring*:
• Copy of DD214 or Report of Separation (we can get one if you don’t have a copy).
• Valid ID and Social Security number.
• List of current medication(s).
• Any important documents for which you’d like clarification.
• Proof of income.
• Proof of VA Disability.
*None of these documents are required of you to meet with the Veteran Navigator. They will simply speed up and clarify the process.
The Veteran Navigator will still help the Veteran overcome the challenges they are facing – whether that is assistance in navigating the Veterans Healthcare Administration, connecting to food or housing resources, or local counseling.
If you are a Veteran in an immediate crisis or concerned about one, you’re not alone—the Veterans Crisis Line is here for you.
You don’t have to be enrolled in VA benefits or health care to call 988 or text 838255 24/7 for confidential support. The Veterans Crisis Line serves Veteran service members, National Guard, Reserve, and those who support them. Connect with a real person who is qualified to support Veterans 24/7/365.