Corporate Compliance

Pivotal is committed to the health and wellness of residents in St. Joseph County. Our Corporate Compliance Program is here to provide quality care for all of the individuals it serves by acting as an internal control, encouraging services and supports that promote honesty, integrity, and high ethical standards. If you or someone suspects fraud, waste and/or abuse of medicaid/medicare funding, you may anonymously report anytime, anywhere!

Complaint Reporting

All individual and employees are protected if/when they make a complaint. Whistleblower provisions provide protection to employees who report a violation or suspected violation of state, local, or federal law and provides protection to employees who participate in hearings, investigations, legislative inquires, or court actions, and prescribes awards, remedies, and penalties.

Complaints may be submitted anonymously to the email below or also by phone, or in-person at any of our Pivotal locations.

Email: corporatecompliance@pivotalstjoe.org
Anonymous Tip Line: 269-467-1912
SWMBH Hotline: 1-800-783-0914
OIG (800) HHS-TIPS: 1-800-447-8477

Any individual may also contact our Pivotal Director of Corporate Compliance:

Jarrett Cupp, MA, LPC, CHC
Director of Corporate Compliance
Direct: 269-467-1001 ext. 353